1. What products do you sell?

We specialize in gadgets, electronic accessories, household tools, and innovative daily-use items – all in one place.

2. How can I place an order?

Simply browse our website, add your desired products to the cart, and proceed to checkout. You can pay using Cash on Delivery (COD) or other available payment methods.

3. Do you deliver outside Cox’s Bazar?

Yes ✅ We deliver all over Bangladesh, using trusted courier and delivery partners.

4. How long does delivery take?

  • Inside Cox’s Bazar: 1–2 days

  • Other districts: 3–5 working days

5. What payment methods do you accept?

We accept:

  • Cash on Delivery (COD)

  • Mobile Banking (bKash, Nagad, Rocket)

  • Bank Transfer / Debit & Credit Cards (if applicable)

6. Is it safe to shop at Cox Online Bazar?

Absolutely ✅ Your privacy and security are very important to us. We use secure payment gateways and never share your personal details with third parties.

7. What if I receive a damaged or wrong product?

Don’t worry! Contact our Customer Support within 48 hours of delivery, and we’ll arrange a replacement or refund according to our policy.

8. Can I cancel an order?

Yes, you can cancel before the order is shipped. Once shipped, cancellation is not possible, but you can request a return after receiving the product (conditions apply).

9. Do your products come with a warranty?

Some gadgets and tools come with a manufacturer’s warranty (details provided in the product description). For others, we offer a replacement guarantee within a certain period.

10. How can I contact customer support?

📧 Email: support@coxonlinebazar.com
📞 Phone: +8801XXXXXXXXX