At Cox Online Bazar, we respect and protect the privacy of our customers. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or purchase from our store.

1. Information We Collect

When you interact with our website, we may collect the following information:

  • Personal Information – Name, phone number, email address, shipping/billing address.

  • Payment Information – Collected securely through trusted payment gateways (we do not store your card/bank details).

  • Usage Data – Browser type, device information, IP address, and browsing activities.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate about your orders, offers, and services.

  • Improve our website, products, and customer experience.

  • Prevent fraud, unauthorized transactions, or misuse of our platform.

3. Sharing of Information

We do not sell, trade, or rent your personal data to third parties.
However, we may share necessary information with:

  • Delivery partners to complete your order.

  • Payment providers for secure transactions.

  • Legal authorities if required by law.

4. Data Security

We use secure systems and encryption to protect your data. While we strive for maximum protection, no method of online transfer is 100% secure.

5. Cookies & Tracking

Our website may use cookies to enhance your browsing experience. Cookies help us remember your preferences and improve site performance. You can disable cookies in your browser settings.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates to your data.

  • Opt-out of marketing communications anytime.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: support@coxonlinebazar.com
📞 Phone: +8801880506190
📍 Address: Cox’s Bazar, Bangladesh